About Us

Everything you need to know about Direct Decking

We only sell composite decking, making us one of the UK’s specialist suppliers.  Our exclusive decking boards come in a range of colours and finishes, designed to complement any style of outdoor space.  From the beautiful, distressed-looking Ancient Wood in our Premium Collection to the dramatic, contemporary look of the black grooved finish in our Standard Range, we have something for everyone.

Our teams are experts in their field and can offer advice on every aspect, from planning your project and choosing the finish that works best for you, to installing the finishing touches and trim. Delivery is fast and free if you’re local; for those further afield you’ll find our rates very competitive.

Based on the Suffolk/Essex border on the edge of picturesque Constable Country, Direct Decking is part of a group that was established in 2007.  The first in the UK to realise the potential of composite flooring in a multitude of settings, the group has since gone from strength to strength and is now the largest employer in the area, with teams working across the country to install our products.

Samples

To ensure you are thrilled with your choice, we are happy to provide up to two decking samples for free – all you pay is £4.95 for the postage. Further samples will be charged at £5 each but refunded against any subsequent order.
Warranty

We are so confident in the quality and longevity of our composite decking boards that we offer a 30 year warranty for residential projects (15 years for commercial use). Terms and Conditions apply but, provided the boards have been installed correctly, following our guide, we will replace any that fade, warp or split.

Delivery

Local deliveries will be delivered FREE of charge (terms and conditions apply) using a Step on Safety delivery van and our driver will be happy to assist in unloading the boards and placing them where you need them.  The map shows which areas are covered by our Free Delivery Service.

For deliveries further afield there is a full breakdown of costs by postcode below. Please be aware that the driver is only responsible for getting the goods to your property.  You will need at least two people available to unload (handball) your order from the vehicle. 

You are welcome to collect your purchase from our site in Brantham, Suffolk if you choose to do so. Just let us know when you’ll be here and we’ll get it ready for you. Call 0800 6123 998 to make the arrangements.  Our opening hours are Mon to Fri 8:30am to 4:30pm.

If you're only ordering fixings there is a flat delivery charge of £10.50. 

We are here to help

Kevin

Kevin

(whose bright idea this all was)

Noel

Noel

(who ensures you know everything you need to know)

Awesome Ashleigh

Awesome Ashleigh

(who'll take care of absolutely everything for you)

Graham

Graham

(who carefully packs every order)

Andy

Andy

(who makes sure everything's in stock)

Aaron

Aaron

(who sends your order out)

Michael

Michael

(who drives the van)